General Terms and Conditions with members and customers
These are the terms and conditions (‘membership terms’/’terms’/’membership agreement’/’this agreement’) of One Two Boxing Pty Ltd ACN 635 095 751 (‘we’/’us’). They govern your use as a member, of our facilities, premises and/or equipment. In making use of same, you acknowledge that you are entering into a binding agreement with us based on these membership terms.
Any terms that are inconsistent with law are voidable or void to the extent of the inconsistency.
Unless the context shows an intention otherwise, in these membership terms:
The singular includes the plural and vice versa
A reference to a party includes a reference to that party’s legal personal representatives, heirs, assigns, and a reference to One Two Boxing Pty Ltd to its benefit, includes a reference to its associates and affiliates and related entities as those terms are understood at law and/or generally ‘member’ includes a parent or guardian of the member of the member is under 18 years of age, and ‘member’ refers to the person whose name is associated with the relevant membership account, which you acknowledge may differ from the name of the person paying for the membership
A reference In the Schedule to these membership terms, you will find a list of our types of membership and services arrangements, and special provisions listed in relation to them.
Members have the ability to cancel their class booking up until 1.5 hours prior to their class time starting. All members will incur a $5 cancellation fee if they cancel within the 1.5 hour window of their class starting. This will be charged on the next billing cycle. All members will incur a $5 cancellation fee if they are a ‘no show’. This will be charged on the next billing cycle. All pack purchases will have 1 credit deducted for late cancellations and no shows.
A fee of $5 per week applies to suspend your membership. A member can suspend their membership for a minimum of 2 weeks and a maximum of 4 weeks. This will be a direct debit payment for members. We use Ezidebit merchant services for direct debits. Refer to their website for terms and conditions: https://www.ezidebit.com/en-au
Entry will be refused or you may be requested to leave the studio if:
you are using abusive or threatening language or behaving in a threatening way
you are under the influence of drugs or alcohol
Our facilities are non-smoking facilities. Anyone who does not comply will be asked to leave.
Fully enclosed, clean sports shoes must be work during our sessions. Members are required to wear appropriate gym attire at all times in our classes. Clothing must be clean and tidy with no offensive prints or designs for the consideration of other members. Judgement as to what is offensive is at our discretion.
All members are required to use a towel when participating in classes.
If you are unsure of the correct use of our equipment, you must seek assistance from our in-studio instructor.
Lockers are available and located in our reception area and change rooms. Our employees and others representing us are not responsible for any loss of personal property. Damage to lockers will incur a $25 charge.
Our employees are unable to look after your personal possessions (wallets and keys for example) whilst you are in the studio. These items and your valuables are your responsibility and we will not be liable for any loss of, or damage to, those or similar items while on our premises. We highly recommend that you use our lockers for your belongings. Members must not bring bags onto the gym floor. Any items of lost clothing will be held for 2 weeks and then donated to charity.
Children up to age 15 who are not members are not permitted anywhere on our premises or in our facilities.
Membership with us requires you to:
Update your contact details when they change
Comply with all conditions of entry and other requirements set out in these terms
Pay all agreed fees, ensure sufficient funds are available to cover all fees and advise us in advance if your bank account or credit card is closed or changed
Inform us in advance if there are any risks to your health if you participate in fitness services and if required seek approval from your doctor or general practitioner to undertake relevant activities and provide same to us on request
Acknowledge that it is your responsibility to cancel direct debt facilities in respect of your membership when this agreement expires or is terminated.
It is your responsibility to ascertain precisely what a particular One Two Boxing club or premises provides in addition to entitlement set out in these terms or elsewhere notified by us. There may be different or additional fees relation to the provision of services at a particular club.
If you request to terminate your membership outside of the cooling off period:
For reasons of permanent sickness or physical incapacity, we require a written cancellation request advising the nature of the illness or physical incapacity, and specifying how this prevents you from utilising any of the services or facilities that we provide in respect of your membership. We will require a medical certificate stating that you cannot utilise any of our services or facilities because of your permanent illness or physical incapacity.
For any other reason, we require a written cancellation request form be completed and all requests must be directed initially to us. The relevant minimum fee amount must be paid.
You may terminate your agreement with us before the expiry of any minimum term (or payment amount) free of charge.
We reserve the right to terminate this membership agreement in accordance with the following provisions:
For failure to comply with any of the criteria listed in the conditions of entry located at our premises or any requirements of this agreement;
As a result of action upon a complaint by either another one of our members or an employee or contractor or other representative of ours.
We reserve the right to alter conditions of membership or use of our facilities or services, by providing you with one month’s advance notice. We will endeavour to provide reasonable notice where changes to our hours or other arrangements become necessary for reasons such as safety or demand.
We reserve the right to make changes to the exercise equipment supplied in any of our premises at any time. We also reserve the right to make changes to our timetable/s, class types, and instructors at any time.
Our legal notices and any dispute arising out of them or out of provision or use of our services, premises or facilities are governed by the laws of the State of Victoria, courts of Victoria and courts of appeal from them. You submit to the non-exclusive jurisdiction of such courts.